Booking a taxi in Norwich

A little planning turns a stressful scramble into an easy pickup. Here's how to book a taxi in Norwich and get the right car, at the right price, first time.

Pre-book or hail?

For anything time-sensitive — an early flight, a booked restaurant, a hospital appointment — pre-book. Hailing at a rank or flagging a black cab works for spur-of-the-moment trips in the city centre, but at busy times (weekend nights, school run, wet weather) a pre-booked private-hire car is far more reliable.

Have this ready before you call

• Your pickup address and postcode, and where exactly to meet (front door, side entrance, pub name).
• Destination — and any stops on the way.
• Time you need to arrive, not just leave, so the firm can allow for traffic.
• Number of passengers and bags, so they send a big enough vehicle.
• Any needs: wheelchair-accessible vehicle, child seat, or extra help.

Ask for a fare up front

For longer or airport trips, ask for a fixed price rather than the meter. Get it confirmed by text or in the app if you can. Check whether card is accepted and whether you'll get a receipt.

Beat the peak-time wait

Friday and Saturday nights, and the daily school run, are the busiest windows. Book ahead, and for early-morning airport runs confirm the pickup the evening before.