Exiting a taxi safely

By the Taxis Norwich team·Updated July 2026·~4 min read

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The trip's nearly done — a few seconds of care as you get out saves lost phones, forgotten bags and kerb-side mishaps.

Before you open the door

Settle the fare and get a receipt if you need one.
Do a quick sweep of the seat, floor and door pocket for your phone, keys, wallet and bags.
On a busy road, get out on the pavement side, not into traffic — the driver can usually pull in safely.

If you leave something behind

Note the firm and, ideally, the driver or vehicle details from your booking. Call the firm as soon as you realise — licensed operators log lost property and can often reunite you with it quickly.

Late-night drop-offs

Ask to be dropped as close to your door as is safe. If you're heading home alone, having the driver wait until you're inside is a reasonable and common request.

Keep the booking: hold on to your booking confirmation or app record until you're safely home — it's the fastest way to trace lost property.

What should I do if I leave something in a taxi? +

Call the firm straight away with your booking details. Licensed operators log lost property and can often match it to the driver and return it.

Which side should I get out of a taxi? +

Get out on the pavement side wherever possible, especially on a busy road. Ask the driver to pull in somewhere safe.

Can I ask the driver to wait until I'm inside? +

Yes — for late-night or lone journeys it's a reasonable request and most drivers are happy to wait a moment.

Keep reading

More taxi tips

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Booking

Booking a taxi in Norwich

Get the right cab, fare and vehicle first time — pre-book vs hail, what to have ready, and how to avoid peak-time waits.

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Taking

Taking a taxi: staying safe and comfortable

Check the driver and vehicle, share your journey, seatbelts and luggage — simple habits for a smooth ride.

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Tipping

Tipping a taxi driver in the UK

What is customary in Norwich and across the UK, when to tip more, and how tipping works on card.